Privacy policy

BaartmanJeans – Privacy Policy 

This Privacy Policy explains how BaartmanJeans collects, uses, shares, and protects your personal information when you visit our website or shop in-store.

By using our services, you consent to the practices described in this policy.

1. Information We Collect

We collect the following personal information:

a. Information you provide directly

  • Name
  • Phone number
  • Email address
  • Delivery address
  • Return/exchange details
  • Payment confirmation details
  • Messages sent via WhatsApp, email, or website form

b. Information collected automatically

When browsing our website, we automatically collect:

  • IP address
  • Device information
  • Browser type
  • Pages viewed
  • Cookies and tracking data

This helps us improve your shopping experience and website performance.

2. How We Use Your Information

We use your information to:

  • Process orders and payments
  • Deliver your products
  • Contact you regarding your order
  • Confirm returns or exchanges
  • Improve customer support
  • Send tracking information
  • Detect fraud or unauthorised activity
  • Improve website performance

We do not sell or rent your personal information.

3. Payment Information

BaartmanJeans is a cashless store.

We accept payments through:

  • FNB Speedpoint (Card Tap/Swipe)
  • Capitec Speedpoint (Card Tap/Swipe)
  • Paystack Online Payments (Debit/Credit Card)

All payment details are processed securely through these providers.

We do not store your card details.

4. Sharing Your Information

We only share your information with trusted third parties when necessary:

Couriers

To deliver your parcel

(e.g., PAXI, PUDO, Door-to-Door couriers)

Payment Providers

To process online or card payments

(e.g., Paystack, FNB, Capitec)

Shopify

Our website platform which securely stores order and customer data.

All third parties comply with data protection laws.

5. Cookies

Our website uses cookies to:

  • Save your cart items
  • Remember your preferences
  • Improve browsing experience
  • Track website performance

You may disable cookies in your browser, but some features may not function correctly.

6. Data Protection & Security

We take security seriously.

BaartmanJeans protects your personal information by:

  • Using Shopify’s secure encrypted platform
  • Ensuring payment gateways comply with PCI-DSS standards
  • Restricting access to personal data
  • Avoiding unnecessary data storage

7. Your Rights

You have the right to:

  • Request a copy of your personal data
  • Correct your personal information
  • Request deletion of your data (unless needed for legal reasons)
  • Withdraw consent for marketing messages

To exercise these rights, contact us at:

📧 baartmanjeans@gmail.com

8. Data Retention

We keep your information:

  • As long as needed to complete your order
  • As required for legal or financial records
  • No longer than necessary

9. Marketing

We may send promotions or updates through:

  • WhatsApp
  • Email
  • SMS
  • Instagram/TikTok announcements

You may opt out anytime by contacting us.

10. Changes to This Policy

We may update this Privacy Policy occasionally.

Changes will be posted on our website with an updated revision date.

11. Contact Information

For any privacy concerns or questions, contact:

📧 baartmanjeans@gmail.com

📞 +27 76 290 0235

📍 Steve Dickinson Building, Shop 1, Mc Callum Street, Middelburg, 1050